Data Privacy Policy

Last updated: 2025-09-27

1. Controller

The controller responsible for data processing on this website is:
wservices GmbH
Freiburgstrasse 562
3172 Niederwangen
Email: contact@internet-security.agency

2. Scope and purposes of processing

We process personal data only as necessary to provide this website, answer inquiries, and deliver our services. Specifically, we process data for the following purposes:

• Provision of the website and its functions
• Security, error detection, and performance monitoring
• Handling contact requests via our contact forms or email
• Preparation and performance of contracts if you engage us

3. Categories of data

• Server access data: IP address, date and time, request path/URL, HTTP status, referrer, user agent
• Contact data: name, email address, phone number (optional), organization (optional)
• Content data: message text and incident details you provide
• Technical data: cookies essential for site functionality (if any)

4. Legal bases

Depending on the situation, we rely on the following legal bases for processing personal data:

• Our legitimate interests (Art. 6(1)(f) GDPR), e.g., to operate a secure and reliable website and to respond to inquiries
• Pre-contractual or contractual necessity (Art. 6(1)(b) GDPR), when communicating to establish or perform a services agreement
• Your consent (Art. 6(1)(a) GDPR) for optional features; you may withdraw consent at any time with future effect
• Legal obligations (Art. 6(1)(c) GDPR) where applicable

5. Hosting and server log files

This website is hosted with an external provider. When you access the site, the provider automatically processes server log files (see categories above) to ensure stable and secure operation. These log files are retained for a limited period and are not combined with other data for profiling.

6. Cookies

We aim to operate with minimal or no cookies. If technical cookies are used, they are strictly necessary for the website to function (e.g., load balancing or security) and are processed based on our legitimate interests. We do not use third‑party tracking cookies.

7. Analytics and tracking

We do not use third‑party analytics services or tracking pixels on this site. Basic, anonymized server statistics may be produced from log files to understand usage and improve the site.

8. Contact form and email

If you contact us via the contact form or email, we will process your details to handle the request and any follow‑up questions. Providing a valid email address and message is required to submit the form. Messages may include metadata such as the time, IP address, and user agent to aid in troubleshooting and security.

Emails sent via our contact system are delivered to info@internet-security.agency. We use industry‑standard measures to protect inbound messages and our mail infrastructure.

9. Recipients and transfers

In addition to our hosting and email providers, personal data is only shared with third parties when necessary to fulfill a contract, to comply with legal obligations, or with your consent. If data is transferred to countries without an adequate level of data protection, we ensure appropriate safeguards (e.g., standard contractual clauses) where required.

10. Retention

We retain personal data only as long as necessary for the purposes stated and as required by statutory retention periods. Contact inquiries are typically stored for up to 24 months unless legal obligations or ongoing engagements require longer retention.

11. Security measures

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures are continuously reviewed and improved.

12. Your rights

Subject to the legal requirements, you have the following rights:

• Access to your personal data (Art. 15 GDPR)
• Rectification of inaccurate data (Art. 16 GDPR)
• Erasure (Art. 17 GDPR) and restriction of processing (Art. 18 GDPR)
• Data portability (Art. 20 GDPR)
• Object to processing based on legitimate interests (Art. 21 GDPR)
• Withdraw consent at any time with future effect (Art. 7(3) GDPR)
• Lodge a complaint with a supervisory authority (Art. 77 GDPR)

13. Mandatory/optional data

Where forms indicate required fields, the information is necessary to process your request. Optional information helps us respond more effectively but is not mandatory.

14. Changes to this policy

We may update this policy to reflect legal, technical, or business developments. The current version is published on this page.

Contact

For questions about this policy or to exercise your rights, please contact us at contact@internet-security.agency.

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